Who We Are
Success Home Care began in 2017 with a simple goal: to provide seniors with high-quality care in the comfort of their own homes, delivered by people they can trust. What started as a small team with a big vision has grown into a full-service home care company serving clients and families across our community every day.
​
Success Home Care was founded by Bo Jia, who brings over 20 years of experience in home care. What began with a strong commitment to hands-on, personal support has grown into a collaborative team effort. Today, we’re guided by the clinical leadership of Candice, the people-first approach of Nicki, and the operational care of Camryn—together supporting a team that values consistency, compassion, and professionalism.
​
We offer flexible, personalized in-home care that meets people where they’re at. Whether it's daily personal care, companionship, light housekeeping, or just a few hours of weekly support, our goal is to help clients feel safe and comfortable at home.
Each care plan is developed in partnership with our clients and their families, and every caregiver is thoughtfully chosen to match each person’s needs. Our approach is personal and involved. When you call, you speak with someone who knows your name. When things change, we work with you to adjust. We care deeply about the little details that help people feel truly supported.
​
We’re proud to serve clients and caregivers across Vancouver Island. As a locally owned and operated company, we believe that good care starts with real relationships—and that everyone deserves to feel respected, heard, and valued.
Our Mission and Vision
To provide safe, personalized, and compassionate home care that empowers seniors to age with dignity and peace of mind—while supporting families every step of the way.
A future where every senior has access to respectful, consistent care at home—and every caregiver feels valued, supported, and equipped to succeed.
Our Values
Compassion
We lead with kindness, empathy, and respect.
Consistency
Reliable care, clear communication, and dependable support.
Advocacy
We help families navigate care decisions with confidence.
Empowerment
We support our caregivers with training, communication, and respect.
What We Do
We offer a wide range of non-medical in-home support services, including:
-
Personal care (bathing, hygiene, dressing)
-
Companionship and emotional support
-
Light housekeeping and laundry
-
Meal planning and preparation
-
Medication reminders
-
Transportation and errands
-
Free in-home care assessments
-
Ongoing care plan management
​
All services are tailored to each client’s individual needs, preferences, and schedule.